I rarely write reviews for a company, but I felt the need to show my appreciation for Jack Rabbit. I recently used the company to replace my condo's AC unit, and I could not be more satisfied. First, Tony (the owner) responds to your calls promptly and directly. The staff is well-organized, and they keep you updated regularly on their progress. They were also sure to troubleshoot any issues with the new unit. A couple days in, and the new AC is working well. I highly recommend Jack Rabbit!
This is by far the best AC company we have ever worked with.First Tony and Elizabeth, we called on a Sunday morning, Elizabeth answer our call, she was very kind and attentive; then Tony, he came to our house and explained all the options we had, why we had to do certain things, what things we could do to save money, etc. He was extremely knowledgeable and professional and gave us different options to choose from.Then the crew, they were on time, respectful of the property, clean and super efficient, the original plan was to finish the job in 3 or 4 days and they finished in just 1 and 1/2 days, bravo!.Oscar, Juan and Juancito were the team that did the duct work, they were friendly and really knew what they were doing, my husband likes to ask a lot of questions and they were always happy to answer them.They are not the cheapest but they are worth every penny, ***if you want things done right, call them***.Thank you very much and keep up the good work.