Mike Collada
23:27 31 Jul 21
Had a float switch go bad on my 11-month old Carrier unit, and late afternoon on a Saturday no other AC companies could help me out. Not even the very large, well-known company who installed my unit. I managed to get in touch with JackRabbit and they had someone out to my house in less than two hours. The technician knew exactly what he was doing and got my AC up and running quickly. From now on JackRabbit is my new go-to for any AC needs I have.
Ross Miller
15:24 21 Jul 21
Honest, on time, reliable, polite, no up-selling, my dog loved him (has dog bones on truck), wore booties on feet. placed a mat at my doorstep to be extra clean. Tony was great. Nice to deal with a company that cares about the service they provided and the customer, I'm now a customer for life. and BTW cool company name "Jack Rabbit"
Lisa Smith
23:41 18 Jun 21
Can I be honest?? The service provided by the Jack Rabbit family was exceptional!!! Tony & Elizabeth are top notch service providers!! I needed a new a/c install and as you know - it’s expensive - I truly did not budget the accurate amount and I was apprehensive so I talked to several companies for quotes - each company sent someone to check out my 18 year old unit and give me a quote. But most of the men came to my home and gave me a quote but never told me what type of work would be done! For quotes ranging in the $4-6,000 range - the guys should at least tell me how my money would be spent! I just thought it was b/c I’m a woman and I can’t possibly know anything about an a/c install - wrong!! But Tony gave a true quote, told me the importance of a permit, took pictures of my current unit and explained ALL the steps that would be needed to replace my old unit and bring it up to code. I learned more from my free quote with Tony - when others charged $40-$80 dollars just to blow smoke (BS). Tony said that’s not good business and he is absolutely right!! And still I turned him down initially- but I realized one thing - if I select Jack Rabbit I don’t have to worry about the a/c installation or issues in the future- I had 10 year warranties for the compressor coil motor and parts, 2 future visits in which someone would come and check on my unit to make sure it was working properly. I had a one year labor warranty and most important, the most dedicated kind and supportive team to make sure that the service was optimal - But the icing on the cake was that this was a women owned business and I believe in “Girl Power”. The other companies didn’t see me as an important decision maker in my home - I hold the purse strings but Jack Rabbit - Tony - Elizabeth - Mario and Juan knew I was equally as important as my husband in this a/c install - I would gladly and easily spend my money with this company again and again!
